My work

Websites and customer journeys

Create a website people understand before you explain it.

Messages, evidence and interactions work together to turn a visit into a clear next step.

Preview of project Clément Velten Consulting
Clément Velten Consulting
Preview of project Cam.ttist
Cam.ttist
Preview of project 3D Print Café
3D Print Café

Evidence before promises

Clarify a demanding offer without oversimplifying it.

A service website designed to clarify a consulting offer and structure appointment booking.

View the case study Clément Velten Consulting
Overview of website Clément Velten Consulting

The journey

A page needs to do three things.

  1. See

    Convey the visual identity, standards and nature of the offer at first glance.

    Visual direction, rhythm, hierarchy and evidence work before the first click.

  2. Understand

    Reduce the effort needed to connect a need to a solution.

    Editorial architecture, content and interactions support understanding without overloading the page.

  3. Act

    Make the next step natural, useful and proportionate to the commitment required.

    Contact, book, qualify an enquiry or continue to specific content.

What I handle

From the message to launch.

Editorial architecture

Hierarchy of pages, messages, evidence and calls to action based on visitor intentions.

UX and interfaces

Responsive journeys, components and states designed to stay clear on mobile and desktop.

Development and integration

Build the website, connect useful tools and prepare a controlled launch.

Measurement and improvement

Conversion events, checkpoints and a foundation for improving the journey.

Useful questions

What to know before deciding.

Can you take over an existing website?

Yes. Work can start with an assessment of the website, content, journey and technical constraints to decide what to keep, fix or rebuild.

Do you also work on content?

Yes. Editorial structure, message hierarchy and content needed for the journey are part of design. The writing scope is agreed during scoping.

Is SEO included?

Technical foundations, page structure, metadata and internal linking are included in the design. A wider content strategy can then be developed around search queries and available data.

Your project

Your website should make the next step obvious.