Information travels by copy and paste.
The same data changes format, duplicates or disappears between an email, a spreadsheet and a back office.
My work
Custom business tools
Bring your operations into a clear system.
Roles, rules, data and exceptions become a tool the team can use and improve.
RolesRulesDataChecks
When things stop working
The confusion sits between the tools.
Rules live in people’s memories.
Exceptions are known to a few people and rarely reflected in the system.
The tool ends up dictating how work happens.
People work around it, re-enter information and manually check what should remain explicit.
What we bring together
A business tool needs more than screens.
It needs a coherent way to distribute responsibilities, move data and make decisions verifiable.
Roles
Who sees, decides, edits or approves each piece of information.
Rules
What should happen, including cases outside the normal path.
Data
A clear source, understandable states and less re-entry.
Checks
Visible errors and ways to recover before they become costly.
The system in practice
Several participants. One product.
A product connecting several participants across acquisition, qualification, distributed production and operations.
Explore CrowdFactory
Project support
CIJF
Operational support for CIJF to administer, update and improve the Jeux de la Francophonie website.
View the assignmentMy contribution
Observe before automating.
Functional assessment
Map roles, data, rules, frustrations and dependencies before deciding what to build.
Workflows and interfaces
Operational journeys, dashboards and back offices organised around the tasks to complete.
Custom web application
Build priority features, access rights, integrations and necessary checks.
Gradual rollout
Acceptance testing with users, controlled transition and improvements based on observed usage.
Observe actual workPrioritise the coreBuild a complete journeySupport adoption
Useful questions
What to know before deciding.
Do we need to replace all our current tools?
Not necessarily. An assignment can improve a specific step, connect existing tools or replace only the part that has become fragile.
Can you start from a spreadsheet or an informal process?
Yes. These often provide a good starting point to identify data, rules and decisions before designing a suitable interface.
How do you limit the risk of custom development?
The scope is built around one complete, testable use case. Important decisions are validated early before extending the tool with more features.
Your project